Managed IT Services

We offer 24/7 tech support for users and devices, ensuring seamless troubleshooting for hardware, software, printers, and network issues. Our proactive maintenance and monitoring services enhance cybersecurity and optimize Microsoft 365 management, helping to reduce downtime while leveraging cloud servicies and IT expert advisory.

 At Sotosoft, we keep your business network secure, fast, and reliable through proactive monitoring, performance optimization, and centralized management of routers, switches, firewalls, and access points. Our team implements advanced security measures such as firewalls, network segmentation, and access policies to protect your infrastructure while ensuring maximum speed and stability. With dedicated remote and onsite support, we respond quickly to guarantee business continuity, and provide clear reporting and insights so you always have visibility into your network’s health. With Sotosoft, your network is in expert hands, allowing you to focus on growing your business without worrying about infrastructure.

Microsoft 365 Administration covers the management of users, licenses, and the configuration of cloud services such as email security, spam filtering, OneDrive, SharePoint, and Teams. In addition, we provide IT consulting to support migrations to Microsoft 365 from other platforms, ensuring a smooth and effective transition with a strong focus on cybersecurity and technical support.

Our services include the deployment and management of cloud infrastructure on platforms such as Microsoft Azure and AWS, ensuring strong Microsoft 365 administration. We also provide backup and disaster recovery solutions, along with essential cybersecurity measures. In addition, our expertise in IT consulting enables us to deliver effective cloud cost optimization and facilitate seamless cloud-to-cloud migrations, all complemented by reliable technical support.

The configuration and management of VoIP systems (such as 3CX, SkySwitch, and FreePBX) are essential for ensuring effective business communications. This includes SIP trunking and softphone setup, with strong cybersecurity measures throughout the process. In addition, we provide IT consulting to enhance the integration of VoIP with Microsoft Teams or CRM tools, complemented by comprehensive cloud services and reliable technical support.

Microsoft 365 administration includes endpoint protection, antivirus, and firewall configuration. We also provide email security, MFA, and phishing defense. In addition, we offer IT consulting to support compliance requirements such as HIPAA and GDPR, all within the framework of our cloud services and technical support.

Our services include strategic IT planning and budgeting, along with expert IT advisory to enhance your operations. We provide thorough technology assessments and audits focused on cybersecurity to ensure your systems are secure. Additionally, we offer support for startups and scaling businesses, including Microsoft 365 administration and cloud services, as well as reliable technical support to keep your technology running smoothly.